Dutch Bros Coffee

Rava k a month ago

I'm always impressed by how good i feel when I leave this location. The employees are just all around great. Always smiling, social, helpful, and friendly. Food items always hit and the drinks are top tier

Asenjo a month ago

i understand wanting to close and go home but regardless i’m still a paying customer, i paid almost $8 for my drink just for it to be completely ice, that’s not fair man. 2 sips and it was gone at least make it right if you want me outta there fast 😐

Saadia Ahmad 3 months ago

Zero customer service, cashier was extremely rude and told me I should know “because it’s common sense” Really? I didn’t come to be humiliated over a $6 coffee. Btw this was because I only let two cars that were in front of me from the other lane go? When I came there was a long line so I naturally went in the shorter line. Apparently according to this staff member I’m supposed to be watching where the guy taking orders is and how many cars he is talking to even though I just got there and have no idea which cars he’s done. I am only looking ahead and paying attention to my kids in the car not how far the line, or which line the order guy is at! I would have gladly let in whoever was supposed to go first HAD I KNOWN - not because I have no COMMON SENSE. I’ll stick to the other location, where they actually come to your car and tell you which car to follow after! (Shout out to the lovely staff at the Missouri city location- very organized and polite!). Don’t come to this location expecting much “customer service”.

Natalie Mcadams 9 months ago

The employees here truly exemplify customer service and notice that doing a little extra can make a huge difference. My daughter, who sees the good in everyone always, and I came here for a drink and when ordering she told the broista (happy birthday again!) that today was pink day. A regular “neat!” Would have made her happy but he went inside after we paid and when we got the the window a lady gave her a pinkish sticker and the guy who’s birthday it was had absolutely decked out a cup for her as well. Truly above and beyond customer service. We will be back REGULARLY.

Kristina Kim 9 months ago

Been going here ever since it was opened and have not found a better Dutch Bros (been to several in Dallas and Austin, too). We come back for the people and will even go the extra mile to go to this location. They make the drinks well and know my order to a T. Even if there are off days and there was a mistake with the drink, they always rectify it immediately and go above and beyond. Ryan trains her staff well and people have to keep in mind you can't always control other people's actions. Love working with Jade, Melissa, Zaneba (so sorry if I misspelled your name) and the rest of the crew. Love the drinks and how custom you make it. That soft top is something I can't find anywhere else and the Nitro Cold brew has such a smooth taste and not as overly acidic as other places. The seasonal caramel pumpkin brulee flavor will always be my favorite next to the Kicker. My kid and pup approves the Ninja Shake and Pup Cup!